Arcotel Kaiserwasser Wien, Vienna
About the Hotel
The Arcotel Kaiserwasser Wien hotel is a 4-star superior establishment located in the 22nd district of Vienna. This hotel features a range of accommodations including deluxe rooms and spacious apartments, each designed to reflect a modern aesthetic infused with local culture. Positioned on the banks of the Kaiserwasser, the hotel offers proximity to recreational areas and easy access to Vienna's attractions.
Location
The hotel is situated in the residential area of Donaustadt, close to the Donauzentrum shopping center and various outdoor recreation facilities along the Kaiserwasser. Easy public transport access is provided via the nearby Kaisermühlen/VIC station, facilitating quick journeys to central Vienna and attractions like St. Stephen's Cathedral. The hotel also features on-site parking facilities for guests traveling by car.
Rooms
The hotel comprises 282 rooms, including suites and fully equipped apartments, offering options for both short and long stays. Each room is designed with a modern palette of whites complemented by vibrant purple and green accents, enhancing the overall ambiance. Selected rooms provide picturesque views of either the Kaiserwasser or the city skyline.
Eat & Drink
Dining choices at the hotel include the UNO restaurant, which serves a breakfast buffet featuring a variety of local and international dishes. Additionally, the U-ONE bar offers a selection of cocktails and whiskeys in a social setting, while the DonauWiese pop-up restaurant provides outdoor dining options by the water when weather permits. The culinary team focuses on modern Viennese cuisine with an emphasis on seasonal and locally sourced ingredients.
Leisure & Business
On the 5th floor, a well-equipped fitness area features state-of-the-art equipment and views of the Vienna skyline, along with sauna facilities that can be accessed upon request. For business needs, the Arcotel Kaiserwasser offers ten flexible meeting rooms with a combined capacity for up to 340 guests, suitable for conferences and events. Internet access is available throughout the hotel, including conference facilities.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Wi-Fi
- Paid parking
- Safe deposit box
- 24-hour reception
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- Luggage storage
- Locker room
- Lift
- Vending machines
Sports & Fitness
- Fitness centre
- Hiking
- Cycling
Guest Parking
- Electric kettle
Services
- Paid airport shuttle
- Pet amenities available
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Picnic area/ Tables
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's play area
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Sun loungers
- Sun terrace
- Garden area
- Sauna
- Jacuzzi
- Massage
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
- Rollaway beds
- In-room sink
Bathroom
- Separate tub and shower
- Grecian tub
- Free toiletries
- Bathroom telephone
Self-catering
- Electric kettle
Media
- Flat-screen TV
- In-room computer
- Direct dial telephone
- Mobile phone charger
- CD player
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
The hotel is conveniently located near major attractions, making it ideal for both business and leisure travelers. While the rooms may need some freshening up and have an awkward layout, the hotel's service is lacking and struggles with language barriers. On the bright side, the location is excellent for transportation access and proximity to key sites, and the dining experience, especially the breakfast variety, receives praise.
My stay at the hotel was a mix of positives and negatives. The rooms were comfortable and quiet, but the lack of a good view was a bit disappointing. The service provided was friendly and helpful, although encountering issues with my credit card got in the way. The location, while not in the city center, was convenient for accessing public transportation. The dining options were varied but not exceptional.
The hotel is conveniently located near transportation options but lacks nearby amenities. The rooms are comfortable and clean with some minor issues regarding coffee availability. The service is inconsistent in accommodating international guests. The dining experience, although not exceptional, offers a decent variety of food. The hotel's location is excellent for travelers with specific needs like UN-related activities.
I had a mixed experience at the hotel. The rooms were nice and clean, but a bit small, and the lack of curtains on the windows was a downside. The service was accommodating overall, but there were a few hiccups with certain staff members. The location was convenient for the train station but not in the heart of the city. The dining experience was below expectations, with limited breakfast options.
The hotel has nice enough rooms, large and comfortable, but the Nespresso machine only had pods on the first day, so no good coffee for the rest of the stay. The patio seating area couldn't be used comfortably during the sunny and hot days. The service was lacking, with issues like asking for the booking again and unfulfilled promises. The location is convenient for transportation but lacks nearby amenities. The dining experience was ordinary and repetitive. Overall, it's a mixed experience with some positives but also noticeable drawbacks.
