Arcotel Kaiserwasser Wien, Vienna
About the Hotel
Arcotel Kaiserwasser Wien is situated on the banks of the Kaiserwasser in Vienna's Donaustadt district. The hotel is characterized by contemporary design, featuring spacious accommodations and modern amenities. Its focus includes sustainability, as showcased by its Green Key Certification, indicating a commitment to eco-friendly practices.
Location
The hotel is located directly opposite the United Nations Office and the Austria Center Vienna, allowing easy access to major venues for business and recreation. Public transportation options, including an underground station just outside, provide quick links to St. Stephen's Cathedral and other central attractions. The surrounding area offers outdoor recreation along the Kaiserwasser and access to nearby parks.
Rooms
The rooms at Arcotel Kaiserwasser offer various layouts, including deluxe and junior suites on the fifth floor, providing stunning views of the Kaiserwasser. Each room features amenities such as flat-screen TVs, air conditioning, and soundproof walls for guest comfort. A selection of pillows is provided to ensure personalized comfort during stays.
Eat & Drink
At the hotel's UNO restaurant, guests can enjoy a diverse breakfast buffet alongside à la carte options for lunch and dinner, with an emphasis on modern Viennese cuisine. A selection of beverages and light snacks is also available at the cosmopolitan U-ONE bar, along with seasonal offerings from the outdoor DonauWiese pop-up restaurant. Dining options cater to various dietary preferences, including vegetarian and vegan choices.
Leisure & Business
Arcotel Kaiserwasser offers extensive leisure facilities, including a fitness center with panoramic views of the Vienna skyline and a sauna accessible upon request. For business needs, the hotel features ten conference rooms totaling 350 square meters, capable of accommodating various events. The hotel aims to provide a congenial environment for both relaxation and productive meetings.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- Baggage storage
- Locker room
- Elevator
- Vending machines
Sports & Fitness
- Fitness center
- Hiking
- Cycling
Guest Parking
- Electric kettle
Services
- Paid airport shuttle
- Pet amenities available
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Picnic area/ Tables
- Special diet menus
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
- Children's play area
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Sun loungers
- Sun terrace
- Garden area
- Sauna
- Jacuzzi
- Massage
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
- Rollaway beds
- In-room sink
Bathroom
- Separate tub and shower
- Grecian tub
- Free toiletries
- Bathroom telephone
Self-catering
- Electric kettle
Media
- Flat-screen TV
- In-room computer
- Direct dial telephone
- Cell phone charger
- CD player
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
The hotel is conveniently located near major attractions, making it ideal for both business and leisure travelers. While the rooms may need some freshening up and have an awkward layout, the hotel's service is lacking and struggles with language barriers. On the bright side, the location is excellent for transportation access and proximity to key sites, and the dining experience, especially the breakfast variety, receives praise.
My stay at the hotel was a mix of positives and negatives. The rooms were comfortable and quiet, but the lack of a good view was a bit disappointing. The service provided was friendly and helpful, although encountering issues with my credit card got in the way. The location, while not in the city center, was convenient for accessing public transportation. The dining options were varied but not exceptional.
The hotel is conveniently located near transportation options but lacks nearby amenities. The rooms are comfortable and clean with some minor issues regarding coffee availability. The service is inconsistent in accommodating international guests. The dining experience, although not exceptional, offers a decent variety of food. The hotel's location is excellent for travelers with specific needs like UN-related activities.
I had a mixed experience at the hotel. The rooms were nice and clean, but a bit small, and the lack of curtains on the windows was a downside. The service was accommodating overall, but there were a few hiccups with certain staff members. The location was convenient for the train station but not in the heart of the city. The dining experience was below expectations, with limited breakfast options.
The hotel has nice enough rooms, large and comfortable, but the Nespresso machine only had pods on the first day, so no good coffee for the rest of the stay. The patio seating area couldn't be used comfortably during the sunny and hot days. The service was lacking, with issues like asking for the booking again and unfulfilled promises. The location is convenient for transportation but lacks nearby amenities. The dining experience was ordinary and repetitive. Overall, it's a mixed experience with some positives but also noticeable drawbacks.
